Help Scout's mailboxes, tags, and assignments can help your team keep things organized: Stay organized as you scale with mailboxes, tags, and assignments With Help Scout you get access to powerful collaboration tools that keep everyone informed and eliminate duplicate work. Help Scout is team email management software built specifically to help teams easily use email to communicate with their intended audience, be they customers, potential clients, students, or even members of other departments within their organization. Since email management is a pretty broad category, we put together a list of eight team email management tools that cover a number of different use cases.īest all-around team email management software. In order to create a great experience through email, you need access to the right tools. The 9 best team email management software The best team email management software magnifies the strengths of email while also solving some of the problems caused by a shared mailbox, improving team collaboration, and optimizing the customer experience. Emails slip through the cracks, teams accidentally send out multiple responses, and everyone lacks the context they need to solve ongoing problems. However, it's notoriously difficult to wrangle a shared Gmail or Outlook mailbox. Shared email gives teams one simple channel for solving a stream of issues. There are many advantages to email: It’s easy to use, simple to implement, affordable to manage, and accessible to (nearly) everyone.
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